Ryan Deiss – Social & Community Mastery

Oct 21, 2017 | Marketing

Download Ryan Deiss - Social & Community Mastery


What You’re About To Discover:

  • The “Social Success Cycle” framework that gives you instant clarity on the 4 categories of social media marketing activities (and the category every business should begin with).
  • How to create your Customer Avatar in order to architect a social media strategy that attracts leads and buyers (our simple Customer Avatar Worksheet will show you how to build your avatar).
  • How to recognize and leverage the strength (and avoid the weakness) of both “Seeker” and “Engagement” social media channels.
  • The “10-Minute Social Media Audit” that immediately identifies gaps in your social media marketing so you can close them.
  • The two categories of social media marketing that can (and should) be automated by software (don’t worry, we tell you which programs to use).
  • The “Feedback Loop” process that exponentially increases the impact of social media marketing on product/service development, customer service and content creation.
  • The 5 keyword categories that matter when monitoring the web for customer service and reputation issues (“Listen” for these keywords and you’ll immediately join the social conversation about your brand).
  • The Social Listening Keyword Research Planner that makes social listening campaign set up a breeze.
  • How to set up social listening using paid tools (and an alternative method using free tools for those on a tight budget).
  • The simple 3-Step Social Media Customer Service Plan to employ when dealing with angry customers on public social channels.
  • 4 methods to growing connections on any social channel (look out for the “Indoctrination” and “Bouncing” processes).
  • 7 blog post templates that create high-quality, “shareworthy” blog content with speed (never get stuck for blog post ideas again).
  • The Social Media Topic Map handout that transforms boring, “ho hum” social media channels into thriving social communities.
  • The 6-Step “socialization” process you’ll apply to every new piece of content you create (this will maximize your social media exposure).
  • How to defeat the “Social Fire Hose” (and create social media updates that get noticed in the sea of social status updates).
  • How to leverage “Long Tail Media Outreach” (in order to generate traffic, links and authority from blogs, podcasts and more).
  • How to combine Social Media Topic Maps and “The Short List” process to create a network of influencers (these can really can “move the needle” for your business).
  • How “Reverse Media Outreach” works today (and how to position yourself to take advantage of it)
  • The “Value First” strategy that seamlessly and subtly transforms casual social media connections into leads and customers (without being sleazy).
  • 3 types of “Value First” offers (and when to use each one).
  • How to employ “Content Segmentation”, social media and social advertising to ascend social connections to leads and customers.
  • How to use content + social media to intersect with “The Customer Journey” from the Awareness to Conversion stage.

Course Breakdown:

Module 1: Start Here

  • Lesson 1: From The Author
  • Lesson 2: Social Success Cycle
  • Lesson 3: Social Media Marketing Goals
  • Lesson 4: The Customer Avatar
  • Lesson 5: Which Social Media Channel Is Right For You
  • Lesson 6: Engagement vs Seeker Channels
  • Lesson 7: 10 Minute Social Media Audit
  • Lesson 8: Social Media Dont’s
  • Lesson 9: When to Automate


Module 2: Social Listening

  • Lesson 1: Why Listen?
  • Lesson 2: Social Listening Goals
  • Lesson 3: Social Listening Tools
  • Lesson 4: Social Listening Metrics
  • Lesson 5: Social Listening Setup
  • Lesson 6: Social Listening Keyword Planning
  • Lesson 7: Tool Demo: Keyword Alert Setup
  • Lesson 8: Listening Without Paid Tools
  • Lesson 9: Using A Feedback Loop
  • Lesson 10: Tool Demo: Tag And Task Setup
  • Lesson 11: The 3-Step Social Customer Service Plan


Module 3: Social Influencing

  • Lesson 1: Why Influence?
  • Lesson 2: Social Influencing Goals
  • Lesson 3: Social Influencing Tools
  • Lesson 4: Social Influencing Metrics
  • Lesson 5: Growing Social Profiles
  • Lesson 6: Social Media Bouncing
  • Lesson 7: Social Media Topic Map
  • Lesson 8: 7 Blog Post Templates
  • Lesson 9: Socializing Blog Content
  • Lesson 10: Step 1 – Splinter
  • Lesson 11: Step 2 – Visualize
  • Lesson 12: Step 3 – Broadcast
  • Lesson 13: Step 4 – Tag
  • Lesson 14: Step 5 – Monitor
  • Lesson 15: Step 6 – Schedule
  • Lesson 16: Tool Demo – Edgar
  • Lesson 17: Defeating The “Social Fire Hose”
  • Lesson 18: Tool Demo – Facebook’s Boost Post Function
  • Lesson 19: What’s Your SOP?


Module 4: Social Networking

  • Lesson 1: Why Network?
  • Lesson 2: Social Networking Goals
  • Lesson 3: Social Networking Tools
  • Lesson 4: Social Networking Metrics
  • Lesson 5: What Is Media?
  • Lesson 6: Long Tail Media Outreach
  • Lesson 7: What Does Long Tail Media Want?
  • Lesson 8: Networking By Topic Map
  • Lesson 9: The “Short List”
  • Lesson 10: Reverse Media Outreach
  • Lesson 11: Staying Compliant


Module 5: Social Selling

  • Lesson 1: Why Selling?
  • Lesson 2: Social Selling Goals
  • Lesson 3: Social Selling Tools
  • Lesson 4: Social Selling Metrics
  • Lesson 5: The Value First Strategy
  • Lesson 6: Value First Offers
  • Lesson 7: The Customer Journey
  • Lesson 8: Content Segmentation
  • Lesson 9: Segmentation + Retargeting
  • Lesson 10: DEMO: Setting Up A Segmented Website
  • Lesson 11: Content + Social Media + Ad Retargeting
  • Lesson 12: Putting It All Together

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